• 12 years of professional experience in large scale, hyper-growth technology companies.
• Technical expertise based on 10 years of digital product design and development.
• Passionate about
solving complex problems and driving cross-functional teams in dynamic environments.
Product Management
Strategy & Roadmap Creation
Requirements Gathering
Go-to-Market Planning
Digital Marketing
Agile Software Development
Front-End Development
Product Design
Web • Mobile • App Design
Experience Design (UX & IXD)
Information Architecture (IA)
Digital Analytics
Competitive Analysis
Personas & Segmentation
User Research & User Stories
Journey & Flow Mapping
Customer Interviews
Feature Definition
Requirements
Gathering
Sketching • Wireframing
Figma • Sketch • InVision
Low & High Fidelity Mockups
Adobe CC Suite (Ps, Ai, Id)
Functional Prototyping
Browser Developer Tools
HTML • CSS • Javascript
REST APIs • AI • ML
Pytorch • OpenAi • SQL
Jenkins • AWS • Python
Salesforce • XML
GIT • Slack • Github
Quality
Assurance (QA)
Go-to-Market Strategy
Pricing & Packaging
Sales & Support Training
A/B & Multivariate Testing
Usability Testing
Usage Analytics
• Orchestrated interviewing, hiring and onboarding for the product org which grew by 2x
• Partnered with 40+ stakeholders across marketing, engineering, research, legal, privacy and regulatory functions to experiment, pilot and launch products
• Identified new opportunities for Allergan to pursue attributing to $48m in additional revenue
• Managed 12 PM’s to launch 3 new products (0-1), increasing revenue 10x and expanding customer base tenfold
• Developed self-serve platform, reducing onboarding by 80% and creating a new revenue stream
• Streamlined efficiency by 25% through new internal processes across product, design, and engineering teams
• Standardized platform development, enabling autonomous feature creation and accelerating releases by 25%
• 3x team size by actively recruiting top product, engineering, and design talent
• Owned the Developer Platform and built a world class, self service developer experience servicing 300 million users
• Led the replatform from Dust to React JS to increase stability and reliability of customers and diminish bugs by 70%
• Decreased fraud loss and operational expenses through spearheaded key initiatives of the company >$500 m ARR
• Impacted product strategy through data driven insights and created roadmaps
5+ years out
• Led major visual redesign of developer dashboard increasing user sign ups by 23%
• Worked across product teams, engineering, design, analytics, and research partners to deliver high quality, comprehensive end-to-end data PayPal products
• Launched 0 -> 1 audio & video screen sharing software product, generating ARR $1.25m and customer growth 200%
• Managed a team of 2 PM’s to oversee remote support and cobrowse ScreenMeet product offerings
• Initiated the pilot to signed partnership with Dell Technologies increasing ARR by 400%
• Generated new recurring revenue, reducing costs of revenue, increasing support efficiency, and empowering customers by delivering 18 new features in less than 3 quarters leveraging the mobilized efforts of 15 developers
• Oversaw the life cycle of 3 SaaS products integrated within CRM/ITSM platforms and as standalone from concept, design, development, and GA, securing 280% growth in revenue and 500% growth in customer base
• Launched v1 of Android and iOS mobile applications in less than 6 months, capturing cross-platform support
• Owned the technical design and implementation of features from start to finish, worked with product, design, and QA partners at every step of the way
• Translated customer needs and wants to clear
and concise engineering requirements increasing efficiency by 13%
• Led an internal team of 4 engineers throughout the project lifecycle by monitoring progress and providing support
• Created
scripts to increase performance up to 25% in 6 months, saving $15,000 in development costs
• Owned the technical design and implementation of features from start to finish, worked with product, design, and QA partners at every step of the way
• Translated customer needs and wants to clear
and concise engineering requirements increasing efficiency by 13%
• Led an internal team of 4 engineers throughout the project lifecycle by monitoring progress and providing support
• Created
scripts to increase performance up to 25% in 6 months, saving $15,000 in development costs
• Provided support for 150+ customers during software implementation, which ensured 98% customer retention
• Analyzed complex problems, created reports and generated potential solutions for software,
systems and processes
Masters of Business Administration
Bachelors of Science in Computer Engineering